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Star 1 · Patient Safety
Safe Harbor
Zero preventable medication errors this quarter.
Unlocks
Hull, flag, and the red medical cross.
At Home Care brings world-class healing into living rooms, not lobbies. Unlock five stars, outfit your relief ship, and sail your region's care into a global mission of mercy.
Each star marks a real At Home Care departmental goal. Hit it, and your crew earns another piece of the Mercy-class flagship.
Zero preventable medication errors this quarter.
On-time home visit adherence at 95% or higher.
100% of staff complete training and certifications.
Patient satisfaction goal achieved (HCAHPS style).
20% reduction in avoidable readmissions, community relief milestone reached.
Regional crews ranked by stars unlocked. Tiebreaker: mission score.
With all five stars lit, USNS Compassion carries the Bay Region Crew's excellence to a coastline that needs it most. Safer care, steadier visits, a full crew, deep patient trust, and measurable healing. That is the relief their flagship delivers, every day, at home and beyond.